Frequently Asked Questions

BOOKINGS

  • Do I need a booking?​​​​

    • No - we are a walk-in friendly venue HOWEVER bookings are strongly recommended because the bar often books out in advance during peak times. Book Here

  • Can I modify my booking?

    • Yes - please use the link included in your booking confirmation email. Changes are subject to venue capacity limits and room availability.

  • Can I host a function or event at your venue?

ARE YOU AN 18+ VENUE?

  • YES - Except on Sundays where under 18s are allowed to join in the fun so long as they are accompanied by a responsible adult!

  • Also when pre-approved for private functions (contact us).

DO YOU TAKE CRYPTOCURRENCY?

  • YES - we take Ethereum & Bitcoin 

 

DO YOU HAVE VEGAN/GLUTEN FREE FOOD?

  • Yeah - check out the Menu.

BAR & COURTYARD

  • Is the bar area okay for walk-ins?

    • We encourage walk-ins after 9:30pm or anytime the bar is not privately booked.​​

  • When can I book the bar?

    • The bar can be booked for larger groups of 15 people or more. This is available in 2 hour sessions starting from 5pm or 7:30pm. Oh, and of course our bar also has a karaoke machine!​​

 

KARAOKE ROOMS

  • How does it work in the karaoke room?

    • Individual karaoke rooms are purpose built and similar to recording studios - they are are sound proof, private singing space for you and your friends.

    • Our karaoke machines are authentically Japanese but have LOADS of English songs and an all-important English song selection.​ We have lots of songs in other languages too.

    • You will get a song selector touch panel and two microphones for duets.

    • There is also a handy touch panel in each karaoke room where you can order food and drinks in the comfort of your own room.

  • How does the pricing structure for karaoke rooms work?

    • We charge an hourly rate which is based on the size of your group. follow the booking system to find out.

  • What size karaoke room will I get?

    • Your karaoke room will be booked automatically based on the size of your group and availability at the time of booking.
       

ACCESSIBILITY 

  • Is your venue wheelchair accessible?

    • It pains us to say this because we want easy access for everyone, but we simply couldn't build the venue to be wheelchair accessible as the building shell that we are leasing features foundations that are high above street level. We looked a lots of options and there wasn't a solution that would be at a price point where we could still build the venue. We are sorry but the venue is only ambulant accessible.

COVID-19

What have you done to protect the community from COVID-19?

  • We closed the venue for months!

  • We have modified the air conditioning to massively increase fresh air circulation in all areas of the venue.

  • The venue is cleaned constantly during service, and each room is deep cleaned after every session.

  • Sanitiser and masks are available free of charge for all patrons.

  • We comply with all requirements under the public health order.

  • The venue provides some natural defence to spread of the virus as groups are quarantined from one another in the karaoke rooms.

Are non-vaccinated people allowed?

  • YES!