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Frequently Asked Questions

BOOKINGS

  • Do I need a booking for a karaoke room, or the bar?​​​​

    • No - we are a walk-in friendly venue HOWEVER bookings are recommended for karaoke rooms as we often book out in advance during peak times. Book Here​​​

  • Can I modify my karaoke room booking?

    • Yes - please use the link included in your booking confirmation email. Increases or decreases in group size will only be possible if a larger or smaller room is available

  • How do functions work & when can I book the bar?

    • We can do private functions for up to 100 people in our combined bar and courtyard space!

    • You can instantly book private functions for groups of up to 60 people. Book Here

    • Contact us if you are looking to book a function for 60+ people, or if you can't find a booking that works for you
    • We do not normally take private function bookings on Fridays and Saturdays after 8pm as we like to allow walk-in customers

See our Pricing page for details on karaoke space hire fees

  • Are minors allowed?

    • Minors are only allowed during non-peak hours such as Saturday 3-5pm, and weekdays. Search for our 'minors karaoke' bookings for available times.

       The following rules and conditions apply:

  • You are booked into a private karaoke room
  • Minors must be accompanied by a responsible adult; parent or guardian
  • Grown ups can purchase drinks from bar area, but strictly no minors are allowed in the bar area
  • Minors may also be allowed when pre-approved for private functions (contact us)

  • We may also choose to refuse service or consumption of alcohol in any room with minors

DO YOU TAKE CRYPTOCURRENCY?

  • YES - we take Ethereum & Bitcoin

 

DO YOU HAVE VEGAN/GLUTEN FREE FOOD?

  • Yeah - check out the Menu

    • However due to the size of our kitchen we hope you understand that we are not 100% able to segregate these food products and can not guarantee that trace amounts will not be present. Those with severe intolerences should be aware.

BAR & COURTYARD

  • Is the bar area okay for walk-ins?

    • Yes! The bar is open for walk-ins with no cover charge except when it is booked out for a private function. Call ahead if you need to be sure.

 

KARAOKE ROOMS

  • How does it work in the karaoke room?

    • Individual karaoke rooms are purpose built and similar to recording studios - they are are sound proof, private singing space for you and your friends.

    • Our karaoke machines are authentically Japanese but have LOADS of English songs.​ We have lots of songs in other languages too.

    • You will get a song selector touch panel and two microphones for duets.

    • There is also a touch panel in each karaoke room where you can order food and drinks in the comfort of your own room

    • Free tambourine loan for anyone who asks nicely

  • How does the pricing structure for karaoke rooms work?

    • We charge an hourly rate which is based on the size of your group. See our Pricing page for full details.

  • What size karaoke room will I get?

    • Your karaoke room will be booked automatically based on the size of your group and availability at the time of booking.
       

ACCESSIBILITY 

  • Is your venue wheelchair accessible?

    • It pains us to say this because we want easy access for everyone, but we simply couldn't build the venue to be wheelchair accessible as the building shell that we are leasing features foundations that are high above street level. We looked a lots of options and there wasn't a viable solution where we could still build the venue. We are sorry but the venue is only ambulant accessible.

COVID-19

What have you done to protect the community from COVID-19?

  • We closed the venue for months!

  • We have modified the air conditioning to massively increase fresh air circulation in all areas of the venue.

  • The venue is cleaned constantly during service, and each room is deep cleaned after every session.

  • Sanitiser and masks are available free of charge for all patrons.

  • We comply with all requirements under the public health order.

  • The venue provides some natural defence to spread of the virus as groups are quarantined from one another in the karaoke rooms.

Are non-vaccinated people allowed?

  • YES! 

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